Every vehicle is fitted with a satellite tracking system which enables us to locate any engineer at any time. This is especially helpful in estimating arrival times and allows the engineer in the closest proximity to respond to a service call.
Our advanced ‘Siclops’ call logging and service management system allows us to completely control and track information regarding calls, client’s sites, client’s assets and contracts.Information is continuously updated regarding client history, completed works, outstanding works, client accounts, etc.This enables us to give immediate feedback to clients in a variety of reports as per their requests.
As a result of our close relationship with manufacturers and consultants, we are at the forefront of the industry for new innovations and technology. Keeping our clients up to date and recommending energy saving techniques and
environmentally friendly equipment and practices are fundamental to lowering client’s costs and maintaining image.